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A consumer is any natural person who enters into a legal transaction for purposes that are not related to commercial or independent professional activities.
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without providing a reason. The withdrawal period is fourteen days from the day on which you or a third party designated by you (who is not the carrier) takes possession of the final goods. To exercise your right, you must inform us of your decision to withdraw from this contract by a clear statement sent via email. You may use the attached withdrawal form, but it is not necessary. To meet the withdrawal deadline, it is sufficient that you send your notice of withdrawal before the withdrawal period has expired.
If the customer exercises the right of withdrawal, they will bear the return shipping costs for items that can be returned by mail.
Consequences of Withdrawal
If you withdraw from this contract, we will be obliged to refund all payments received from you.
The refund will be made using the same payment method you used for the initial transaction, unless expressly agreed otherwise with you.
Once your return is received and inspected, we will send you an email to inform you that we have received the returned item. We will also let you know whether your refund is approved or rejected.
Refunds will be processed within 7 working days of receiving the returned item.
You are responsible for the direct costs of returning the goods. Any loss of value of the goods is your responsibility.
To Cancel an Order
The most convenient way to cancel an order is to contact customer service.
Cancellation Form
(If you wish to withdraw from the contract, please complete this form and send it back to us.)
LUXEKIT
19 W 34th St. SUITE 1018 New York, NY 10001, United States
Email: [email protected]
I () / We () hereby withdraw from the purchase contract concluded for the following goods (*)
Ordered on () / Received on ()
Name of the consumer(s)
Address of the consumer(s)
Signature of the consumer(s) (only for notification on paper)
Date
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(*) Delete as applicable